Frequently Asked Questions
How much is the application fee?
Nothing! Our online application is FREE. You will not be charged an application fee for filling out the online application. If your loan application is approved, there will be certain finance charges imposed in connection with your loan, which will be disclosed to you before you sign your promissory note.
Is PF Solution Options licensed?
Yes. We are licensed in the State of New York through the Department of Business Oversight (DBO) with a Finance Lender's License No. 603F4320
When are you open?
Our loan processing hours are Monday through Friday, from 9:00 AM to 5:00 PM. We accept applications 24 hours a day, 7 days a week. Any application not submitted during loan processing hours will be processed at the beginning of the next business day. We are closed on all banking holidays.
Do you offer loans to people serving in the Military?
Unfortunately, we cannot offer any of our loans to people currently serving in the Military. A federal law title 32 CFR Part 232 prohibits us from making loans to Military personnel.
Does PF Solution check my credit?
Yes. We check your credit with one of the three major credit reporting agencies. However, your credit score is not the only determining factor for loan approval.
What if I have questions about my account or need answers to general information?
You may e-mail us at with any questions at any time. You can call PF Solution customer service department at +1 909 352 0381 from Monday through Friday, from 9:00 AM to 5:00 PM Pacific Time.